About Us

Hi, and welcome to Dave's Emporium Ltd. We are a family run business who value old fashioned Customer Service. As a small up-and-coming company our aim is to provide an efficient and personalised service for our customers, indeed, customer satisfaction is our number one priority.

We are members of the Federation of Small Businesses. Are listed with Companies House and are fully VAT Registered. All our prices are inclusive of VAT at 20%.

Dave's Emporium Ltd is a brand name which has been built on excellent customer service and quality products. We also have large and established shops on eBay and Amazon, however, we try to keep the prices on our own site cheaper. You will also find us on Facebook.

PRIVACY

No information will be stored about you after the transaction has been completed.
We take your privacy seriously and respect the privacy of any information you provide about yourself on this website.

We do not rent, sell, share or give personal information about you to other people or companies. What
information we collect and how.

The temporary information we collect via this website may include:

- Any personal details you type in and submit, such as name, address, email address, etc.

- Your IP address (this is your computer's individual identification number) which is automatically logged
by our web server. This is used to note your interest in our website.

-- Your preferences and use of email updates, recorded by emails we send you (if you select to receive
email updates on products and offers).

- Under no circumstances will we hold sensitive payment details such as your card number, expiry date
and security code. All transactions are handled through our accredited and secure on-line payment
services.

TERMS

The following payment methods are accepted:
Credit and Debit cards as listed on the Home Page using the website normal checkout procedure. The
same for PayPal, Bank Transfer, Cheque and Postal Orders.

If you use an on-line means of payment your item will usually be posted the day after it clears. If paying by
Bank Transfer or Cheque please allow 5-7 days for the payment to clear. Cheques should be made payable
to Dave's Emporium Ltd.

If your preferred method of payment is not listed, please let us know, we may be able to accommodate you.
Should the item be cheaper in our shops on eBay or Amazon - WE ARE HAPPY TO PRICE MATCH.

UK standard shipping is FREE, most items will travel via 1st class recorded delivery.
We always use new packing materials and jiffy bags and we always email to say when your items have
been posted. Overseas items are sent via a track-able means for your security.
Except where stated, items qualifying for Free Postage will be sent using either the 1st class or 1st class
recorded service.

Faulty items are rare due to the nature of the products, however, should you receive a faulty item you may
return it for replacement or refund. This does not cover items that have incurred damage through misuse.
Customers may also return, at their own cost, items within 7 days from purchase, providing the item is
unused and in as-new-condition.

Contact

Should you require any further information about our products or services, please use this form to contact us by email.

  • Dave's Emporium Ltd
  • Bretwick House
  • Croxton
  • Norfolk
  • IP24 1LN